byphone and Microsoft Dynamics CRM Integration
We’re always looking for ways to make byphone better, not only have we been making improvements and fixing bugs we have also been working on how our software integrates with the systems that matter most to you. With byphone, integration with Microsoft Dynamics is easier than ever. This integration gives you a range of services allowing you to […]
Belfast’s byphone system challenges global VoIP players
A Belfast Voice over Internet Protocol (VoIP) phone system, which has witnessed remarkable growth since it was launched 18 months ago in the UK, has been shortlisted in two categories at the UK’s most prestigious ICT awards. VoIP system, byphone, which was developed by Belfast engineers, Voxbit, a subsidiary of Clarity Telecom, is a simple to use […]
byphone shortlisted at prestigious Comms Business Awards
Since launching just 18 months ago in the UK, byphone has witnessed huge success with customers and partners Nationwide. Our success has now extended to recognition by the Comms Business Awards – the most prestigious and sought after accolades in communications, IT and the mobile channel – being shortlisted in not one but two categories. byphone, a […]
How to Say Goodbye to Bad VoIP Installations
Here at byphone, we proudly boast a competent and competitive VoIP system that transforms how businesses communicate. But, a VoIP system is only as good as the network it’s running on; a common problem that we’ve been challenging since our first attempted VoIP installation in 2006! With further issues, especially on third-party networks such as Virgin, approaching VoIP installations in […]
Why Choose a Hosted Phone System for Your Small Business?
A hosted phone system might not be at the top of your priority list, but given that most company’s primary source of communication is over the phone, the cost of a poor phone system on your business might be more than you thought. You need to have a clear and readily available channel of communication to […]
Reinventing a Telephone System: Game Changing With VoIP
Like most other businesses, that black block object sitting at your desk is usually used for answering calls and redirecting from one person to another, right? But is there any other way to use it? We wanted to integrate dynamic software into the traditional telephone to create a user-friendly system that completely disrupted the telecommunications market […]
VoIP Technology: 10 Years of Failure That Lead to Our Success
Businesses have all cited early failure as being part of the process, which leads them to success. Thomas Edison was amongst them, stating, ‘I have not failed. I’ve just found 10,000 ways that won’t work.’ Even business mogul, Jeff Bezos, said that for much of Amazon’s early years in e-commerce, it rarely made a significant profit. It […]
Call Data: Are You Capturing the Value?
Like other businesses in recent years, you’ve probably experienced some of the benefits of collecting call data. We’re finally able to know how customers interact with our company and how we respond to them and how we can do it better. But collecting data isn’t enough; it’s what we do with that data that’s crucial. How do I make […]
5 Step Guide for a More Human Friendly IVR System
What If Schools Could Have Their VoIP Bully Helpline?
The stress and tribulations of the school can be severe for many children and parent alike, but how can we set up sufficient systems for people to reach out and talk? As more children become affected by bullying in the digital age, we’re here to propose how we can help schools by creating a bespoke […]